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Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Alex Hunte
We were looking for a Audi Q3, we had been to Audi direct but then we went to Airedale motors to have a look...We never looked anywhere else after that! Andrew is great, he was so helpful and found us the perfect car for our budget. They are not pushy and we felt very comfortable. Couldn't recommend enough! My parents will be going to see Andrew in a few months to see if he can help with their next car. Friendly and trustworthy!
I contacted Airedale Motor Company a few times regarding a car for sale, they were very prompt in replying and letting me know the information I needed (both via email and facebook). In the end I didn't buy the car (not there fault just not he right car for me) but think they deserve praise for the manner and speed they replied during this difficult time.
Colin Gray
Picked up Audi TT today. Great service from start to finish. Dean was really helpful. Wish buying a car was always this simple
Fantastic car love it. Good price too. infact the car had been reduced by 500 and the owner told me!!! I was unaware and happy with original price, so very honest, I didn't get to the garage till late due to traffic, but No pressure at all the opposite infact very friendly service. Highly recommend I would definitely buy from this garage again. Totally happy in every way. I bought about 1 month ago.
Thanks for the great car Rachel 😎
I can highly recommend this garage. After putting off changing my car for years, I finally decided it had to go. I found the car I wanted on the website, called the garage and arranged to go and see it. Knowing very little about cars and going alone to view the car, I was apprehensive. However from the moment I arrived to the moment I left with my gorgeous new Q3, I felt at ease. Andrew answered all the questions I had and took the time to explain things I wasn't sure on. From warranty to breakdown cover to making sure I knew how to work the sat nav, radio and all the technology I didn't have a clue about, Andrew was very helpful indeed. I wouldn't hesitate to recommend this garage to anyone. Great cup of tea too.
Highly recommend Airedale Motors. 10 star 🌟 service rated by me .

We dealt with Andy & Dean;
Very honest, trustworthy & helpful car dealers.
I would not hesitate in using Airedale motors again.

I made a mistake at my bank & Andy was very patient with us, and Dean was extremely helpful, he went above and beyond to help rectify a small problem.

Highly recommend using the company 👏 Super Service.
Can not recommend Andrew enough. I was in a rush for a car and Andrew helped and guided me through the sale providing all the information I needed. Was nice to be at a car dealership with no pressure or been forced into buying a car which I have experienced with other garages before. He even stayed behind closing time when I was late due to traffic. He made sure I was positive that I was happy with the car I had chosen before purchasing. He also went through the car with me before leaving the dealership so I knew how everything worked!
I also have a good warranty included and reassured me if I had any problems I could go back to him for advice or guidance. Thanks Andrew.
Amanda Greenwood
Absolutely great experience of changing my car...literally saw the car I liked on the website in the morning and drove away the same day after trading in my current vehicle. Andrew was very professional and made everything run my new Q3 and I would highly recommend this company 😃
Sian De luca
Reliable , honest and trustworthy.. fabulous selection of cars . I'd much rather use this family run establishment than a big corporate garage as you get the personal touch and they look after you every time . Nothing is too much hassle .. I highly recommend 😁
John Clark
Excellent experience all round. Knowledgeable, helpful and friendly staff and helped me source and buy the exact car that I was wanted at a great price. Would definitely recommend and will be returning myself for my next purchase.
Simon Cassidy
Excellent all round service. Very professional, courteous and extremely helpful. Travelled from Essex to purchase car, and was very worthwhile. Wouldn't hesitate to deal with again.
Richard Bailey
We have used the Airedale Motor Company twice now, both times we received excellent service from Dean and Andrew. They are both professional, friendly and very knowledgeable. The most important thing to us was, none of the usual car salesperson spiel, they are genuine. Thank you, love my new car and would happily recommend.
Si Bolland
Superb customer service and a very good buying experience would definitely recommend, Dean and Andrew did a perfect job getting us our dream car. Thanks fellas
Anthony Mcallister
Easy and straight forward would highly recommend thanks
Shelley Bailey
We have bought a car from Airedale previously, which is why we returned. Great service from Andrew this time. Dean last time, both really professional, friendly and knowledgeable. I would highly recommend, great experience, thank you
Lindsy Moorby
After a couple of months at looking for a car and dealing with a variety of dealers/garages, Airedale Motors sold me a bmw 3 series GT in super quick time. They're very easy to deal with, genuine, trustworthy and the cars are premium models that are very well priced. I get very frustrated with garages/dealers that make buying a car a long and drawn out affair so the service from Andy and his colleagues was superb! Would absolutely buy from him again!
Jonathan Ratcliffe
Just thought i'd leave a review to say thanks for the help and advice in buying my first Audi. Buying an expensive performance car had me worried, but was happy with the honesty and professionalism. Thanks again!
Lalique Lalique
Purchased my stunning BMW 220 M Sport from Airedale 4 months ago. Had been looking for the perfect car for several months and found exactly what I wanted and at great value too. Always prefer using independant traders as the one to one service you receive is bespoke compared with larger traders. The whole sales process from deposit to signing on the dotted line was simple and smooth. Dean and the team were fantastic and professional. If you want quality and value I highly recommended them. From a very satisfied customer. Layla
Mohammed Ammer
Very well organized and polite and courteous staff. Good deals I am a repetitive customer for last 7 years. Good set of lads
Paul Atkins
I visited Airedale as they had 3 cars on my wish list. A Z4, a TT and a Boxster. The Z4 had almost no boot space left with the top down so I test drove the Boxster and the TT Roadster.
My heart said the Boxster but the head eventually said the TT. A PX value was agreed and after some negotiation for a cam belt kit and a fresh MOT the deal was done. No pressure from either Dean or Andrew, both very helpful. A month later I noted a sticking thermostat and fan problem. This was sorted out both quickly and amicably with no fuss whatsoever. Nearly a thousand trouble free miles later and with the top down in the sunshine I am very happy and would certainly buy from Airedale again. Thanks Guys !
Damien Brads
Excellent service couldnt be more helpful, fantastic deal and a generally really nice bloke thank you for all your help with the purchase of my new car i love it
Callum Jackman
My partner and I recently bought a Volvo XC60 R-Design through Dean and and Andrew at Airedale Motor Co, the customer service was fantastic and the car was delivered to our door at a convenient time. We originally thought twice about purchasing a car from Yorkshire - living 5 hours away in Hampshire ourselves, however we needn\'t have worried, we\'ll certainly consider Airedale Motor Co during our next vehicle purchase!
alex Kenyon
Highly recommend! I went in Monday to part ex my car and drove away in my new car the same week, dean sold me the car and helped me with everything couldn't have done anymore for me! Love my new car will definitely be going back.
Made up with car, Dean is a likeable Yorkshire lad, no pressure, and sorted any issues we had no hassle.
Tough to haggle with a Yorkshire man, but still happy with outcome, love car, thanks Dean👌
Mill Krilla
I purchased a Volkswagen Golf from Airedale Motor Company Ltd and must say i am 100% satisfied with my car. It runs smooth and looks absolutely brand new even though its second hand. The customer service is professional and all staff are really friendly to deal with. I would definitely recommend this business for anyone look to purchase a new vehicle.
Paul Scanlon
Found these on car guru and seen just the car we where looking for.
Emailed them and had a couple of chats online to Andrew. Then a great phone call to re asure us. Quite a distance due to road works but am really glad we made the decision to visit the next day. Couldn't have asked for a more friendly guy. And the he was right the car we chose was spot on.
Thank you so much for your help in making our almost new car purchas.... am sure we will be back when the wife wants another car.
Mark D
Professional service from Dean and Andrew throughout, great overall description of the car given over the telephone and wasn't disappointed purchased a great Vauxhall Golf, which was in excellent condition and very well presented.would recommend this garage to others 100%.
Neil A
I recently bought a 2010 Audi TT TFSI from Dean at Airedale Motors. Initially I was a bit concerned because I live quite a distance away in Darlington. I need not have worried. I had a couple of minor concerns on the car but Dean went the extra mile an picked up the car from home, sorted the issues and delivered it back ! Excellent service. I have no hesitation in recommending Airedale, I would certainly go back to them !
Emma Metcalfe
No pressure to buy. Fantastic family run business. Listened to my needs and budget and found me the perfect car. Thanks Andy and your team. Would recommend highly to anyone looking for a new car. No matter your budget!
They make a good brew too!!!!
Kate J
I did say there was more... Out shoe shopping one Saturday I decided that my fabulous BMWZ4 I bought from Airedale Motors was perhaps due for an upgrade. I couldn't believe it had almost been 4.5 years since I bought it. There was no question of me ever going anywhere else to trade in my car and upgrade. I dropped by to be greeted by Andrew who remembered me and my car which already made me feel very at ease. There were several cars I liked on the forecourt and took a couple out for test drive and on the following Tuesday I picked up my shiny new BMWZ4 convertible hard shell. Nothing was too much trouble, he makes great Yorkshire tea too. Don't take my word for it just drop by yourself or look them up online. EXCELLENT service & with the money I got in part exchange, which was more than I had expected, I bought myself a lovely new pair of shoes....
Kate J
My experience of Airedale Motors is one of 100% satisfaction in every sense of Customer Service. From Excellence in choice of make & model to price point and the condition of each and every car on the forecourt. It is a very friendly and welcoming showroom to visit where as a woman shopping for a car alone can feel completely at ease knowing that Airedale Motors have the Customer at the Heart. Its a bit like buying a pair of 'Jimmy Choo's' All about ME.... My wants & needs and a great experience. Down take my word for it, visit them yourself and if you don't find what you want there and then, they will find it for you.
Wayne T
I was after an AUDI A3 and this company had three, one of which was suitable. I found the dealer was not pushy and allowed me to browse with no pressure. He was knowledgeable and I found him friendly and helpful. I later purchased the car. I would certainly visit this garage in the future and would reccomend it to friends.
Samantha H
I bought My dream car from Airedale motor recently, fantastic service. Absolutely over the moon with the car , would recommend these guys to anyone . Thanks again Andrew.
James Y
Andy and the team were amazing and looked after me right through each step of finding me the car I wanted with the right mileage and for the right money. I would recommend them to anyone, always helpful and informative!
Mark W
Just wanted to say thank you to Andy who went above and beyond to help me, I was picked up from the train station (even though I got off at the wrong stop and my daughter was dropped off to the train station so she wouldn't be late for work as my bank was taking ages to transfer the fund. The guys were genuine, friendly and really helpful, they even changed the grill of the car I wanted for a very reasonable cost. It's been 8 days since a bought my car(3.0 Audi A5 Coupe Black Edition Quattro) and it's been fantastic, this buy was a bargain so much so I paid full price without asking for any discount, which is very unlike me. I'll always check with the guys first before a 2nd hand car... Excellent car, excellent price, excellent customer service. Thanks Mark
I was very happy with the services of Airedale Motor Company. Matthew and Andrew were helpful, trustworthy and very efficient!
David H
I'm very happy with Airedale Motor Company after recently buying a car. The sale staff were friendly, helpful, knowledgeable and not pushy, and I ended up with a great car at a great price. I'm happy to recommend them to others.
Chris Rex
Highly recommend! I went in Monday to part ex my car and drove away in my new car the same week, dean sold me the car and helped me with everything couldn't have done anymore for me! Love my new car will definitely be going back.