Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Si Bolland
Superb customer service and a very good buying experience would definitely recommend, Dean and Andrew did a perfect job getting us our dream car. Thanks fellas
Anthony Mcallister
Easy and straight forward would highly recommend thanks
Shelley Bailey
We have bought a car from Airedale previously, which is why we returned. Great service from Andrew this time. Dean last time, both really professional, friendly and knowledgeable. I would highly recommend, great experience, thank you
Lindsy Moorby
After a couple of months at looking for a car and dealing with a variety of dealers/garages, Airedale Motors sold me a bmw 3 series GT in super quick time. They're very easy to deal with, genuine, trustworthy and the cars are premium models that are very well priced. I get very frustrated with garages/dealers that make buying a car a long and drawn out affair so the service from Andy and his colleagues was superb! Would absolutely buy from him again!
Jonathan Ratcliffe
Just thought i'd leave a review to say thanks for the help and advice in buying my first Audi. Buying an expensive performance car had me worried, but was happy with the honesty and professionalism. Thanks again!
Lalique Lalique
Purchased my stunning BMW 220 M Sport from Airedale 4 months ago. Had been looking for the perfect car for several months and found exactly what I wanted and at great value too. Always prefer using independant traders as the one to one service you receive is bespoke compared with larger traders. The whole sales process from deposit to signing on the dotted line was simple and smooth. Dean and the team were fantastic and professional. If you want quality and value I highly recommended them. From a very satisfied customer. Layla
Mohammed Ammer
Very well organized and polite and courteous staff. Good deals I am a repetitive customer for last 7 years. Good set of lads
Paul Atkins
I visited Airedale as they had 3 cars on my wish list. A Z4, a TT and a Boxster. The Z4 had almost no boot space left with the top down so I test drove the Boxster and the TT Roadster.
My heart said the Boxster but the head eventually said the TT. A PX value was agreed and after some negotiation for a cam belt kit and a fresh MOT the deal was done. No pressure from either Dean or Andrew, both very helpful. A month later I noted a sticking thermostat and fan problem. This was sorted out both quickly and amicably with no fuss whatsoever. Nearly a thousand trouble free miles later and with the top down in the sunshine I am very happy and would certainly buy from Airedale again. Thanks Guys !
Damien Brads
Excellent service couldnt be more helpful, fantastic deal and a generally really nice bloke thank you for all your help with the purchase of my new car i love it
Callum Jackman
My partner and I recently bought a Volvo XC60 R-Design through Dean and and Andrew at Airedale Motor Co, the customer service was fantastic and the car was delivered to our door at a convenient time. We originally thought twice about purchasing a car from Yorkshire - living 5 hours away in Hampshire ourselves, however we needn\'t have worried, we\'ll certainly consider Airedale Motor Co during our next vehicle purchase!
alex Kenyon
Highly recommend! I went in Monday to part ex my car and drove away in my new car the same week, dean sold me the car and helped me with everything couldn't have done anymore for me! Love my new car will definitely be going back.
Paddy
Made up with car, Dean is a likeable Yorkshire lad, no pressure, and sorted any issues we had no hassle.
WARNING !
Tough to haggle with a Yorkshire man, but still happy with outcome, love car, thanks Dean👌
Mill Krilla
I purchased a Volkswagen Golf from Airedale Motor Company Ltd and must say i am 100% satisfied with my car. It runs smooth and looks absolutely brand new even though its second hand. The customer service is professional and all staff are really friendly to deal with. I would definitely recommend this business for anyone look to purchase a new vehicle.
Paul Scanlon
Found these on car guru and seen just the car we where looking for.
Emailed them and had a couple of chats online to Andrew. Then a great phone call to re asure us. Quite a distance due to road works but am really glad we made the decision to visit the next day. Couldn't have asked for a more friendly guy. And the he was right the car we chose was spot on.
Thank you so much for your help in making our almost new car purchas.... am sure we will be back when the wife wants another car.
Cheers.
Mark D
Professional service from Dean and Andrew throughout, great overall description of the car given over the telephone and wasn't disappointed purchased a great Vauxhall Golf, which was in excellent condition and very well presented.would recommend this garage to others 100%.
Neil A
I recently bought a 2010 Audi TT TFSI from Dean at Airedale Motors. Initially I was a bit concerned because I live quite a distance away in Darlington. I need not have worried. I had a couple of minor concerns on the car but Dean went the extra mile an picked up the car from home, sorted the issues and delivered it back ! Excellent service. I have no hesitation in recommending Airedale, I would certainly go back to them !
Emma Metcalfe
No pressure to buy. Fantastic family run business. Listened to my needs and budget and found me the perfect car. Thanks Andy and your team. Would recommend highly to anyone looking for a new car. No matter your budget!
They make a good brew too!!!!
Kate J
I did say there was more... Out shoe shopping one Saturday I decided that my fabulous BMWZ4 I bought from Airedale Motors was perhaps due for an upgrade. I couldn't believe it had almost been 4.5 years since I bought it. There was no question of me ever going anywhere else to trade in my car and upgrade. I dropped by to be greeted by Andrew who remembered me and my car which already made me feel very at ease. There were several cars I liked on the forecourt and took a couple out for test drive and on the following Tuesday I picked up my shiny new BMWZ4 convertible hard shell. Nothing was too much trouble, he makes great Yorkshire tea too. Don't take my word for it just drop by yourself or look them up online. EXCELLENT service & with the money I got in part exchange, which was more than I had expected, I bought myself a lovely new pair of shoes....
Kate J
My experience of Airedale Motors is one of 100% satisfaction in every sense of Customer Service. From Excellence in choice of make & model to price point and the condition of each and every car on the forecourt. It is a very friendly and welcoming showroom to visit where as a woman shopping for a car alone can feel completely at ease knowing that Airedale Motors have the Customer at the Heart. Its a bit like buying a pair of 'Jimmy Choo's' All about ME.... My wants & needs and a great experience. Down take my word for it, visit them yourself and if you don't find what you want there and then, they will find it for you.
Wayne T
I was after an AUDI A3 and this company had three, one of which was suitable. I found the dealer was not pushy and allowed me to browse with no pressure. He was knowledgeable and I found him friendly and helpful. I later purchased the car. I would certainly visit this garage in the future and would reccomend it to friends.
Samantha H
I bought My dream car from Airedale motor recently, fantastic service. Absolutely over the moon with the car , would recommend these guys to anyone . Thanks again Andrew.
James Y
Andy and the team were amazing and looked after me right through each step of finding me the car I wanted with the right mileage and for the right money. I would recommend them to anyone, always helpful and informative!
Mark W
Just wanted to say thank you to Andy who went above and beyond to help me, I was picked up from the train station (even though I got off at the wrong stop and my daughter was dropped off to the train station so she wouldn't be late for work as my bank was taking ages to transfer the fund. The guys were genuine, friendly and really helpful, they even changed the grill of the car I wanted for a very reasonable cost. It's been 8 days since a bought my car(3.0 Audi A5 Coupe Black Edition Quattro) and it's been fantastic, this buy was a bargain so much so I paid full price without asking for any discount, which is very unlike me. I'll always check with the guys first before a 2nd hand car... Excellent car, excellent price, excellent customer service. Thanks Mark
GARY Y
I was very happy with the services of Airedale Motor Company. Matthew and Andrew were helpful, trustworthy and very efficient!
David H
I'm very happy with Airedale Motor Company after recently buying a car. The sale staff were friendly, helpful, knowledgeable and not pushy, and I ended up with a great car at a great price. I'm happy to recommend them to others.
Chris Rex
Highly recommend! I went in Monday to part ex my car and drove away in my new car the same week, dean sold me the car and helped me with everything couldn't have done anymore for me! Love my new car will definitely be going back.